This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.
"Case Study: Roto-Rooter Unclogs its Dispatch System with System i .Net Extension"
Learn how Roto-Rooter transformed its fragmented customer service center into a nationwide application and improved the company's bottom line by saving time and money.
Roto-Rooter needed to improve the efficiency of its radio-based dispatch system for service technicians. Using ASNA Visual RPG and DataGate from BluePhoenix, Roto-Rooter was able to build a new Web services-based “service-dispatch” application and equipped its technicians with GPS-enabled mobile phones to better automate its dispatch processes. This case study describes how the new application system allows Roto-Rooter to:
provide better and faster customer service
increase revenue to the company, since the technicians are able to complete more service calls in a day
be more efficient in handling calls and data and helping dispatchers make the best service assignments
Offered Free by: Blue Phoenix See All Resources from: Blue Phoenix
Recommended for Professionals Like You:
This download should complete shortly.
If the resource doesn't automatically download, please, click here.